Last updated: October 20, 2026
Who we are
XO Cannabis (“we,” “us”) operates xo-cannabis.com, a licensed cannabis retailer (Lic. No. C12-0000629-LIC) serving Northern and Southern California. This policy explains what personal information we collect, how we use it, and your choices.
Information we collect
- Account and order details: your name, email, phone number, delivery address, and order history when you create an account or place an order.
- Age verification: confirmation that you are 21 or older, and ID checks at delivery as required by California law.
- Newsletter: your email address if you opt in to our newsletter at checkout.
- Website usage: cookies and analytics data such as pages visited, device and browser type.
How we use your information
- To process, deliver and support your orders.
- To manage your account.
- To verify your age and meet our legal and licensing obligations, including record-keeping required by state regulators.
- To send marketing emails if you opted in. You can unsubscribe at any time using the link in any email.
- To improve our website and prevent fraud.
How we share information
We do not sell your personal information. We share it only with service providers that help us run the store, such as our website host, email marketing provider (Mailchimp), and analytics tools, and with government agencies when required by law or our cannabis license.
Cookies
We use cookies to keep you logged in, remember your cart, record that you passed our age check, and understand how the site is used. You can block cookies in your browser, but parts of the store may not work.
Your California privacy rights
California residents may request to know, access, correct or delete the personal information we hold about them, subject to legal record-keeping requirements. To make a request, contact us using the details on our Contact page. We will not discriminate against you for exercising these rights.
Data retention and security
We keep personal information only as long as needed for the purposes above or as required by law, and we use reasonable safeguards to protect it.
Contact us
Questions about this policy? Reach us through our Contact page.